Comments, mentions and notifications

Discussions belong at the requirement, not in long e-mail threads. In ETRM you comment on every artifact directly on its artifact page. The comments remain traceable there permanently, even if the artifact changes later.

Commenting

• All members with the role COMMENT and above may comment. This allows customers or suppliers to have their say without being able to change content (Roles and permissions).
• Each comment shows person and time. In the document view, a speech bubble with a number shows how many comments an artifact has.
• Comments on decisions in a review are shown in the review next to the artifact.

Mentioning people

Type @ and the display name without spaces, for example @AnnaKeller, to involve a member of the project group. Below the comment field, ETRM suggests matching names. The mentioned person receives a notification with a link to the artifact.

Notifications

The bell in the menu bar shows how many unread notifications you have. A click opens the list; a click on a notification leads directly to the artifact, review or request. You receive a notification when

• you are mentioned in a comment,
• you are invited to a review or a review you take part in is closed,
• a change request is submitted (to the group admins) or your request has been decided.

In addition, ETRM sends these notifications by e-mail to your stored address.

Tip: What has happened in your projects over the last two weeks is shown on the start page (Activities on the start page).