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Terms of use

As of: March 2026

1. Subject Matter and Registration

By registering and optionally concluding a paid membership, the user enters into a contractual relationship with the operator of ETRM (hereinafter referred to as the "Provider"). Use of the tool requires unconditional acceptance of these terms and conditions.

2. Payment Processing & Stripe Service

Payment processing is handled via the external service provider Stripe Payments Europe, Ltd.. The user enters into a supplementary agreement with Stripe regarding payment modalities. The Provider does not store full credit card data on its own systems.

3. Subscriptions & Cancellation Periods

Subscriptions (e.g., monthly, quarterly, yearly) renew automatically for the selected period unless they are cancelled via the integrated Stripe Billing Portal before the end of the respective notice period. The specific deadlines are displayed to the user during the checkout process at the time of contract conclusion.

4. Availability & Extraordinary Right of Cancellation

The Provider strives for high availability of the service. Since the tool is still partially in continuous development (beta status of individual modules), 100% availability cannot be guaranteed.

Should the system be unavailable for a continuous period of more than 48 hours due to technical malfunctions within the Provider's scope of responsibility, the user is granted an extraordinary right of cancellation. In this case, a pro-rata refund of fees already paid will be issued via Stripe.

5. Limitation of Liability & Data Backup

Use is at the user's own risk. The Provider is not liable for economic decisions made on the basis of data aggregated in the tool. Liability for data loss is limited to intent and gross negligence. The user is obligated to back up critical data independently outside of the tool on a regular basis.

6. Cookies & Analytics Tools

Technically necessary cookies are used to provide the service. In addition, Google Analytics is used for statistical evaluation. By using the service, the user hereby agrees to this.

7. Final Provisions

The Provider reserves the right to adjust these terms upon the introduction of new features or pricing models. Should individual provisions be ineffective, the effectiveness of the remaining provisions shall remain unaffected.